Privacy Policy

VadentAI ("we", "our", or "us") respects your privacy and is committed to protecting your personal data.

1. Information We Collect

• Name and email address
• Account and login details
• Uploaded files such as images, audio, and video
• Prompts, project settings, and generated outputs
• Usage data, browser/device data, and analytics information
• Billing-related information handled by secure payment providers

2. How We Use Your Information

• Provide and operate the VadentAI platform
• Process AI video generation requests and return outputs
• Improve platform performance, quality, and reliability
• Respond to support requests and service-related communication
• Detect abuse, fraud, security threats, and policy violations

3. AI Processing and User Content

Inputs such as prompts, uploaded images, uploaded audio, and project settings may be processed by AI systems to generate outputs. We do not claim ownership of your content. We may use anonymised or aggregated information to improve our services.

4. Third-Party Services

• AI model inference and media generation
• Payments and billing processing
• Cloud hosting, storage, analytics, and infrastructure
• Customer support and communications

5. Data Storage and Security

We store information using commercially reasonable security measures and secure cloud infrastructure. While we work to protect your data, no system can be guaranteed completely secure.

6. Data Retention

We retain personal data only for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

• Access personal data we hold about you
• Correct inaccurate information
• Delete your account and associated personal data
• Contact us regarding privacy concerns

8. Cookies and Analytics

We may use cookies and similar technologies to maintain sessions, improve user experience, and analyse usage.

9. International Processing

Because our providers may operate globally, your information may be processed in countries other than your own.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform after updates means you accept the revised policy.

11. Contact

For privacy-related enquiries, contact hello@vadentai.com.

Last updated: April 2025